Refund policy

Philippi-Hagenbuch, Inc. terms of sale can be found here: https://www.philsystems.com/images/purchaseterms.pdf

  • We offer returns within the first 30 days with a 30% restocking fee.
  • Returns of wearable items, drink wear, and products that have been used are unable to be returned.
  • Customer is responsible for shipping both ways; from PHIL and to return the product to PHIL.
  • All returns are required to have an RMA number issued by the PHIL Sales Department.